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UNITED AIRLINES WILL MAKE BIG CHANGE TO PASSENGER BOARDING PROCESS


United Airlines says that it will start boarding passengers in economy class with window seats first starting next week, a move that will speed up boarding times for flights. The airline said in an internal memo that it will implement the plan on Oct. 26. The plan, known as WILMA, for window, middle and aisle, was tested at four domestic locations and one hub. United said that it’s shown to save up to two minutes of boarding time. The change will begin with passengers in Group 4. Those with window seats will board first, followed by those with middle seats and then those with aisle seats. United said that multiple customers on the same economy reservation, such as families, will be allowed to board their flight together. The plan will be implemented on domestic flights and some international flights.

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