Zoom U.S. users hit by partial outage

(Reuters) - Video-conferencing company Zoom Video Communications Inc (ZM.O) said on Monday it had restored service to its U.S. users after a partial outage left many unable to log in to work meetings or attend school classes remotely.

The San Jose, California-based company has experienced a surge in usage during the coronavirus pandemic, as millions of people turn to it for work meetings, school, social events including weddings and to otherwise stay connected while isolating themselves. Many schools that turned to remote instruction have used Zoom for classes.

Outage tracking website Downdetector.com showed nearly 17,000 incidents of people reporting issues with Zoom earlier in the day.

"We have resolved the issue causing users to be unable to start and join Zoom Meetings and Webinars. Users are now also able to sign up for paid accounts, upgrade, and manage their service on the Zoom website. We are currently monitoring to ensure that these services are operational," Zoom said on its website. (bit.ly/3aR1Fly)

The company did not provide details on the cause of outage.

Zoom’s stock has risen more than eight-fold since its initial public offering last year and four-fold so far in 2020, but it was down 2.9% after falling as much as 5.4% in earlier Monday.

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